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Testimonials

After the inspection has been completed and the report sent to the customer, we then send a follow-up survey via e-mail asking for feedback about all of the contacts the customer had with the HomeSpec Team including communication to the customer prior to the inspection, at the inspection and then the final typed inspection report.

 

We are happy to say that the majority of follow up surveys have expressed a high level of satisfaction with the inspection service we provide.  At HomeSpec we are committed to providing a total quality customer service experience.

 

Thank you for your interest in having HomeSpec help you with your property inspection.

The HomeSpec Team.

 

Here are some of the most recent comments we have received from our inspection customers:

The photos of trouble spots proved extremely helpful to me and to the electrician we hired to correct the problem areas that I didn't feel qualified to do. I would highly recommend Nori and HomeSpec to anyone who wants a thorough and detailed home inspection. We've had many done over the years and this was the most complete inspection and report we've ever received! I feel the price was also very fair considering the time it took to do the inspection and review it with me. HomeSpec was first rate throughout the process! D. Perkins January 2012 Inspector: Nori Shirvanian

Steve was very thorough. It felt like he really had my best interest at heart. J. Sauro December 2011 Inspector: Mike Conley

Nori explained everything, with pictures and answered my questions as we went along. He followed up by sending me a copy of the report by e-mail, at my request. He also sent me a beautiful bound, detailed, in color hard copy for my long-term records. This is the best I have ever seen! M. Johansson December 2011 Inspector: Nori Shirvanian

I felt confident that Mike performed a thorough inspection. He explained his findings clearly and answered our questions to our satisfaction. T. and M. Spishock November 2011 Inspector: Mike Conley

I would recommend HomeSpec to everyone- the service was excellent very detailed and descriptive. We have had home inspections in the past and by far this was the best! My rating of outperformance to other services I've used.D. and C. Pashcen November 2011 Inspector: Mike Conley

Mike was excellent! He went above and beyond to answer our questions and address all of our concerns.November 2011 E. C'DeBaca Inspector: Mike Conley

The whole process was seamless and we really appreciated the service, since we live in Washington and have little to no knowledge of the process in Arizona.J. and K. Beymer November 2011 Office Staff: Brittany Bertels

Very satisfied. Great to have an inspector look you directly in the eye and explain everything clearly and ensure that you were understanding the report.G. Herron November 2011 Inspector: Steve Butzer

Not sure it could be improved on since it was so pain free as it is! G. and J. Jamieson November 2011 Inspector: Steve Butzer

Please let Steve know that I really appreciate him taking his time with my first time homebuyers today. Thank him for working so hard to get us the inspection report done so fast!! Steve is a WONDERFUL home inspector! K. Betzold, November 2011 Inspector: Steve Butzer

Yes, I left the reivew satisfied with a greater understanding of the property. Mike was great- answered all my questions as thoroughly as he could. This was my first experience with a home inspection, so I don't have anything to compare to however I received great service and a thorough report! M. Timm, October 2011 Inspector: Mike Conley

I spoke with Brittany, Gwen, and Wendy and all were very informative and supportive.T. and M. Spishock, October 2011

This was my first inspection and I was very pleased. Thank you. C. King, September 2011 Inspector: Mike Conley

Michael, the inspector was a total professional, quite impressive. Using your service was the best investment I have made in quite a long time. AAA+++, 5 stars! J. and S. Stewart, September 2011 Inspector: Mike Conley

Mike provided a very comprehensive and thorough home inspection making this otherwise nerve-racking experience very simple and easy to understand. He was generous in his time spent with us to go through any questions/concerns and provided a digital report to us in just hours. VERY SATISFIED with HOMESPEC!...our Realtor was impressed as well and will refer to friends, family, and clients in the future. J. and S. Austin, August 2011 Inspector: Mike Conley

Nori was very professional and friendly. I felt confident he gave the property a thorough inspection, and he walked me through each step. Very satisfied with the whole process. Professional, friendly and prompt, hard to get better service than that! R. Gaumond, August 2011 Inspector: Nori Shirvanian

I am out of state but Steve made me feel comfortable when I went through the report and was very informative about what I needed to know. G. Kester, August 2011 Inspector: Steve Butzer

Wendy did a great job explaning what the inspector would be doing at the inspection so I know what to expect. K. Quach, August 2011 Inspector: Steve Butzer

Steve was thorough in explaining what he found and informed me whether that was a safety issues and a handyman work. It helped me prioritized what the importance of each problem. K. Quach, August 2011 Inspector: Steve Butzer

You are a great partner in my business and I am glad we are on the same team. You make my job easier knowing I don't have to worry about the inspection part of the transaction! REALTOR T. Howell, July 2011

Very friendly and flexible! Exceeded expectations in every way! Thanks! B. Zoretic, July 2011 Inspector: Mike Conley

He (inspector) went above and beyond to answer my concerns. R. Reider, July 2011 Inspector: Nori Shirvanian

Nori is the best. Always patient and willing to explain things. They have always given me more than the required time to explain things. K. Davis, July 2011 Inspector: Nori Shirvanian

HomeSpec could not have done anything better. Their service is outstanding. D Moss, July 2011 Inspector: Mike Conley

It was fine and I would like to say how very very nice the gentleman who did the inspection was. He was great. M Dugas, July 2011 Inspector: Nori Shirvanian

The company was very professional and I was very satisfied with their serivce. G Fjellheim, July 2011 Inspector: Mike Conley

You did everything possible to inspect my property and I appreciate it.R Sinram, July 2011 Inspector: Steve Butzer

I was pleased with the service provided by Homespec and any questions I had were answered with a quick phone call. P and T Ramierez, May 2011

You were all excellent! For a first time homebuyer I felt each of you walked me through each step of the inspection process and helped me to understand everything. S and T Fromm, June 2011

Very professional inspector, personal and a great communicator. The report was all inclusive, complete with photos. All questions were answered to my satisfaction. Overall a very good experience. W and L Larocelle, June 2011

We were not present but had a friend there and we were very impressed with Steve and found him very informative and to quote them, he was one of the best and nicest inspectors they had met. R. and R. Angus, April 2011

I feel they did an excellent job. I have had home inspections in the past and HomeSpec was by far the best. J. Kutz, April 2011

Nori and Gwen were both great and very professional. The experience was very well received.
R. Edmonson, April 2011

Your service was awesome, even when I had additional questions, the inspector called me on his day off. Excellent service and reporting. G. and C. Pierce, April 2011

The inspector took the time to explain the different findings and answered all my questions and concerns. I felt extremely better after talking to him. T. Acker, April 2011

Your service was the epitome of customer service. Fast follow through, properly set expectations, detailed explanations, friendly, efficient. I can’t say enough about how truly pleased I am with the service we received. I wish you long and much success. S. and A. Robben, March 2011

Five homes all done by HomeSpec. Nori always explains everything in detail. Would not even consider using someone else. K. Davis, March 2011

I wouldn’t change a thing. HomeSpec Inspection Services far exceeded my expectations. I’ve never been through a home inspection before and was told to be careful. I must say, I was lucky enough to have had such a friendly and very knowledgeable company perform my home inspection on one of the most important decision one could face. Thank you for your help. You guys were great!!! S. Ufano, March 2011

I felt HomeSepc did a great job with everything! For a first time home buyer, I was VERY please with the whole process and explanation of what was looked at in our new home. S. and A. Earnheart, Mary 2011

The report was immediately emailed with pictures and comments. Very well done. I feel we were very well served. Our credit card was used at the time of the inspection which was very convenient. S. and M. Jager, March 2011

It was a very detailed inspection. We appreciate the picture and descriptions. Very helpful since we are out of state and couldn’t be there for the inspection. J. and S. Motzkus, March 2011

The service was more than what we expected. Great. Thanks. D. and D. Beck, March 2011

Mike Conley was great! He explained everything perfectly! We were very satisfied having him complete our [home] inspection! Thank  you! B. Barnett, December 2010

Thanks. Your company does outstanding work and I would be happy to recommend you to anyone I know looking for a home inspection. J. Hodson, May 2010

Nori was thorough, reviewed everything with me at the time of the inspection and asked about any further questions I might have had. It was a great experience. Thank you! T. & V. Murphy, April 2010

What can I say, great service, and terrific people to work with. My realtor referred this company to me and actually set up the inspection for me, and I can see why she recommended them so highly. They answered all of my concerns, and inquiries in a professional and courteous fashion. The inspector (Nori) was easy to deal with and speak with. A most enjoyable and satisfactory conversation. J. Walker, October 2010

He [the inspector] was very knowledgeable and explained in detail, and asked if I had any questions and if I understood what he told me. Very nice. L. Cummings, April 2010

The office staff is very helpful and pleasant to deal with. Both inspectors were very thorough and explained everything. I would definitely recommend your company to anyone. C. Jones, April 2010

The inspector was very knowledgeable and I felt very confident that he took every measure to help us understand the important aspects of our house. T. & S. Chacon, April 2010

Thank you Mr. Nori Shirvanian and HomeSpec Company for your amicable and very good service. I am really pleased with your work. I send you this e-mail to thank you and to let you know that I did receive my home inspection report, very detailed and completed. Thank you again. N. Arizmendi, December 2009

I was very confident in the ability of HomeSpec because of the knowledge and clearness of the woman (Brittany) who contacted me regarding the inspection. J. Brown, January 2010

They kept me advised through the whole process even when the inspector was running late and when he got stuck in traffic. The office immediately called me to advise me of the delay. Excellent service and it was obvious that the inspector was working for with me. Very professional office staff and inspector. K. Lake, January 2010

I think that HomeSpec went through all findings thoroughly with pictures to illustrate target areas in the final report. The inspector went over everything with me at the end of the inspection and made sure I did not have any questions. S. Evans, January 2010

We believe that HomeSpec was the best home inspection we have ever received and would recommend this company to all  who need a house inspection.  K. Ford, April 2009

There were plenty of things not perfect with the foreclosure I am purchasing.  Even more I did not quite understand.  The inspector explained everything in the report and made sure I understood the implication of each imperfection.
I appreciate having the detailed report so that I can address each item that needs attention.  I further appreciate the color coding of the items to ensure I address the most important items first.  A Henning, April 2009

Having the pictures to show the problem areas was great since we are from MN., and could not see this for ourselves.  G. Ferge, April 2009

HomeSpec exceeded our expectations. They answered all our questions, were very flexible with the schedule and the inspection report was excellent. R. & L. Beltran, January 2010

This was a difficult task, you being in Queen Creek and me being in Onalaska. Any problems or anticipation went out the door. You really satisfied all my questions. And I would recommend you. Thanks for a job well done.  D. Smiezek, May 2009

 
Inspector was very professional. I did not arrive before the inspection started. Inspector covered all aspects of the inspection after the completion and answered all questions.  Excellent inspection and served our needs completely.  H. Sparks, May 2009

 
You guys are great!  As a first time home buyer I was very nervous about an inspection.  You took the time to answer all my questions which was nice.  Thank you for making it such an easy process.  I will be using you again when I purchase another home!  L. Bowden, May 2009


Everyone I spoke with was professional.  The actual man that did the inspection (Nori) was exceptional at explaining things.  He was very accommodating to myself, my daughter and my husband.  I want to thank him for agreeing to go out at 7 am to do the inspection.  Thank you for everything.  S. and K. Skjei, May 2009

He was able to answer questions that didn’t even pertain to the inspection.  As he talked about something, he took us to it and showed us.  We didn’t have a lot of problems with the house and he was very clear about what we could fix ourselves.  He (Steve) was great.  I wouldn’t have changed anything. OK, I should have brought him a cold beverage for taking the time to answer our random questions!  C. Oppold, May 2009


I thought HomeSpec hit the mark with me.  They were very responsive, professional and thorough. I am quite pleased with my experience.  G. Athens June, 2009

 
I actually used this company twice.  Both inspectors were very friendly, knowledgeable and clearly explained the whole process.  L. Lester, July 2009

 
I thought HomeSpec was excellent from the first contact through the final report. Thank you for working with us in such and accommodating manner.  J. Arnett and R. Ashford, June 2009

 
Wonderful customer service from the office staff and from the inspector.  A and J Pothast, July 2009

 
You communicated the expectations so I could understand them and answered all my questions adequately.  Pleased with the communication prior to the actual inspection. Everyone I spoke to was extremely helpful and very professional. I enjoyed talking and working with Nori.  R. David, July 2009

 
HomeSpec is not all about the money.  They know how to run their business and handle issues that may come about.  They are very personable and professional at the same time.  N. Northern, July 2009


HomeSpec was great. They answered all my questions and when I needed to change my appointment to an earlier date they were able to get me an appointment when I needed it. S. Stewart, August 2009


Steve walked through all the points of inspection with us. He took time to explain how some systems we are unfamiliar with work. A. Carnesi, August 2009


Nori was an excellent inspector; he took the time to answer any questions I had pointed out and explained problems/concerns he found during the inspection. I had the typed report within 24 hours of inspection, very timely manner. HomeSpec could not have done better; they did such a good job at explaining everything. S. Fraiwald, September 2009